What do I need to participate in a RemedyLIVE webinar?

RemedyLIVE uses a special webinar tool, created by us, so that a participant can watch live/realtime video (an embedded YouTube stream) while answering trivia/polling questions anonymously. Our webinars can be watched on a tablet, smartphone or on a computer but does require a web browser on those devices.

What makes the webinar interactive?

During a RemedyLIVE webinar the presenter will push real time trivia or polling questions to your web browser so you have the option of answering anonymously. As participants answer, the presenter will reveal aggregate data responses so participants can see the groups interaction as a whole. The presenter will also refer to the aggregate data and speak to what it reveals about the question asked.

What makes the webinar anonymous?

Most events are anonymous. If the opt in form on the webinar tool does not ask you for any identifiable information, then the webinar experience is 100% anonymous. The webinar tool assigns a random leaderboard name so that each participant can involve themselves in the trivia competitions and polling questions asked during the webinar.

However, if your webinar coordinator wants to know who has attended or who needs a certificate for participation, then you will be asked for personal identifiable information (PII). The polling software does record your answers , linked to your PII, but at no time is your personal polling data referred to during or after the webinar event, unless it conflicts with the Terms and Conditions you agreed to upon opt in.

Why can’t my smartphone text in to 494949?

The 494949 short code only serves the main cellular carriers in the United States and is not accessible through texting apps that emulate a phone number. In some cases your cellular provider might also have a block on SMS so check with them if you’re having problems.

Is there a cost to text 494949?

There is no charge from RemedyLIVE however you will need to check with your provider as to whether you are charged for text/SMS messaging on your smartphone.

During the polling, where is my information going? Is it confidential?

RemedyLIVE stores the polling information on a secure web server and is unable to distinguish an individual's responses once the data is stored there. It is never shared with anyone other than aggregate results from the group as a whole.

Is your technical question not on this page? Then go ahead and email us at support@remedylive.com so we can get it listed!